Outage in Avaya
AXP Public: Verint outage
Resolved MinorIncident Report
It is Impacting AXP Public customers in Prod-NA
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/20/2026 06:47PM
Issue has been resolved.
MONITORING
2 months ago - at 02/20/2026 08:32AM
The patch has been rolled back by the vendor. We are currently monitoring the system and will share further updates as needed
INVESTIGATING
2 months ago - at 02/19/2026 05:28PM
It is Impacting AXP Public customers in Prod-NA
Latest Avaya outages
AX Public | Agents Unable to Handle Interactions | Prod-UK Data Center - about 1 month ago
Prod-NA: Historical reporting is not showing up data - about 2 months ago
Prod-NA : Workspaces agent not able to "Go Ready" state - about 2 months ago
Prod-UK : Ongoing instability with AXP Customer Journey - 2 months ago
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