Outage in Avaya

Degraded performance in Historical Reporting within the Prod-NA environment (North America)

Resolved Minor
September 12, 2025 - Started about 2 months ago - Lasted 42 minutes
Official incident page

Incident Report

Impact: Some customers may experience degraded performance in Historical Reporting within the Prod-NA environment (North America). Current Status: Our engineering team is actively investigating the issue. We will provide updates as more information becomes available. We appreciate your patience and will keep you posted on progress.
Components affected
Avaya Analytics - North America (NA)

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/12/2025 12:38PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/12/2025 12:16PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/12/2025 12:01PM

Impact: Some customers may experience degraded performance in Historical Reporting within the Prod-NA environment (North America).

Current Status: Our engineering team is actively investigating the issue. We will provide updates as more information becomes available.

We appreciate your patience and will keep you posted on progress.

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