Outage in Avaya
agents may experience delays in workspaces
Resolved MinorIncident Report
We are investigating a possible issue. During this time agents may experience delays in workspaces.
Components affected
Avaya Voice - North America (NA) Avaya Chat - North America (NA) Avaya Analytics - North America (NA) Avaya Messaging - North America (NA) Avaya Social Connections - North America (NA) Avaya API Access - North America (NA) Avaya Preview Dialing - North America (NA) Avaya Email - North America (NA)Need to monitor Avaya outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/09/2025 06:13PM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/09/2025 05:51PM
Issue has been self-recovered, monitoring the results.
INVESTIGATING
about 2 months ago - at 09/09/2025 05:28PM
We are investigating a possible issue. During this time agents may experience delays in workspaces.
Latest Avaya outages
Prod-NA: agents may experience delays in workspaces. - about 1 month ago
Degraded performance in Historical Reporting within the Prod-NA environment (North America) - about 2 months ago
we are investigating a possible issue on workspaces - about 2 months ago
Customer Journey – Degraded Performance (Prod-NA) - 2 months ago
Intermittently issue on Journey Store Services – APAC Region - 3 months ago
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