Outage in DALENYS

INCIDENT PROXI P1 | Indisponibilité paiement proximité NEXO / NEXO proximity payment outage

Resolved Major

February 16, 2024 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

SRM-5663 - Début / Start : 16/02/2023 21h00 CET - Fin / End : 16/02/2023 21h28 CET - Catégorie / Category : Production - Processing - Responsabilité / Responsibility : Interne / Internal - Priorité / Priority : P1 FR Un incident impacte les transactions des terminaux de paiement, nous investiguons pour rétablir la situation au plus vite. EN An incident affects payment terminal transactions and we investigate to restore the situation as quickly as possible.

Components affected

DALENYS Offline Payments

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 02/16/2024 09:57PM

FR
L'incident a été résolu.

EN
This incident has been resolved.

MONITORING about 2 years ago - at 02/16/2024 08:52PM

FR
Nous continuons à surveiller l'évolution de la situation.

EN
We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 02/16/2024 08:37PM

FR
Nous avons identifié l'incident, et nous pensons l'avoir corrigé. Nous continuons de le surveiller.

EN
We have identified the incident, and we believe we have corrected it. We continue to monitor it.

INVESTIGATING about 2 years ago - at 02/16/2024 08:25PM

SRM-5663
- Début / Start : 16/02/2023 21h00 CET
- Fin / End : 16/02/2023 21h28 CET
- Catégorie / Category : Production - Processing
- Responsabilité / Responsibility : Interne / Internal
- Priorité / Priority : P1

FR
Un incident impacte les transactions des terminaux de paiement, nous investiguons pour rétablir la situation au plus vite.

EN
An incident affects payment terminal transactions and we investigate to restore the situation as quickly as possible.

Latest DALENYS outages

Incident de reversement | Délai reversement 2 avril / April 2nd, settlement delay - 12 days ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 1 month ago

[SANDBOX] INCIDENT | Perturbation plateforme de test / Test platform perturbation - about 2 months ago

EXTERNAL INCIDENT | Perturbations 3DS / 3D Secure disruption - about 2 months ago

INCIDENT PROCESSING | Perturbations plateforme de paiement / Payment platform disruptions - about 2 months ago

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