Outage in Balena.io

Elevated Device URLs/VPN Errors

Resolved Minor
March 25, 2022 - Started over 2 years ago - Lasted 4 days
Official incident page

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Outage Details

We're experiencing an elevated level of errors in our Device URLs and VPN infrastructure and are currently looking into the issue.
Latest Updates ( sorted recent to last )
MONITORING over 2 years ago - at 03/25/2022 09:52PM

We believe the underlying issue has been resolved which is leading to contention with the database as device status are updated. As the database processes these request performance will stabilize but expect some degraded performance for a bit longer.

IDENTIFIED over 2 years ago - at 03/25/2022 07:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 03/25/2022 07:14PM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 2 years ago - at 03/25/2022 06:00PM

We're experiencing an elevated level of errors in our Device URLs and VPN infrastructure and are currently looking into the issue.

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