Outage in Barracuda Networks

Email Gateway Defense (EGD) experiencing web slowness in US region

Resolved Major
May 22, 2023 - Started about 2 years ago - Lasted about 22 hours
Official incident page

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Outage Details

The Email Gateway Defense (EGD) team is currently investigating an issue with the product UI showing a timeout error 504 to customers in the US region. Mail-flow is unaffected.
Components affected
Barracuda Networks User Interface
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 05/23/2023 03:04PM

This incident has been resolved.

MONITORING about 2 years ago - at 05/22/2023 11:36PM

This issue is resolved, but we will continue to monitor the fix over the next 24 hours.

MONITORING about 2 years ago - at 05/22/2023 06:23PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 years ago - at 05/22/2023 04:48PM

The Email Gateway Defense (EGD) team is currently investigating an issue with the product UI showing a timeout error 504 to customers in the US region. Mail-flow is unaffected.

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