Barracuda Cloud-to-Cloud Backup - Degraded Backup Performance (UK Region)

This incident has been resolved.

We continue to see improvements, however a small subset of customers still report backup job delays and increased warnings. We are continuing to work with Microsoft to improve performance and monitor the results.

Overall most customers are back to normal speeds, however a small subset of customers are still reporting backup job delays. We are continuing to improve performance and monitor the results.

The majority of the impact has now been mitigated. We are continuing to improve backup performance and monitoring the results.

We continue to see improvements with more backup jobs completing successfully; however we are still working with Microsoft towards a full resolution.

We continue to work with Microsoft on this issue and have observed continuing improvements, however some customers are still experiencing delays in backup jobs. We remain focused on resolving this for all customers as soon as possible.

We are continuing to work with Microsoft on a fix for this issue.

We have made additional changes early this morning to further mitigate this issue, however we are continuing to work on a full resolution for this issue.

We have identified the issue and have taken steps to mitigate. We have observed the situation is improving, however some customers in the UK region continue to experience delays in backup jobs. We are continuing to work towards a full resolution.

We are continuing to investigate this issue.

The Germany region has been mitigated and is now returning to normal operation; work is still underway in the UK region.

We are currently investigating an issue causing slowness in the web interface, and also increased latency and errors in backups, restores, and exports for some customers in the UK & Germany regions.