Outage in Basecone

Incomplete error messages in (Twinfield) posting screen.

Resolved Minor
October 08, 2024 - Started about 1 year ago - Lasted 1 day
Official incident page

Incident Report

In the posting screen we face an issue where error messages are not presented. You could receive the notification [Boeking succesvol opgeslagen]. Meanwhile it could be that the document is not booked due to missing/incorrect fields. Please revisit the filled out fields to successfully post the document.
Components affected
Basecone Notifications

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/09/2024 12:16PM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 10/08/2024 03:03PM

The issue has been identified and a fix is being implemented.

MONITORING about 1 year ago - at 10/08/2024 03:03PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 10/08/2024 11:56AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 10/08/2024 11:42AM

In the posting screen we face an issue where error messages are not presented.

You could receive the notification [Boeking succesvol opgeslagen]. Meanwhile it could be that the document is not booked due to missing/incorrect fields. Please revisit the filled out fields to successfully post the document.

Latest Basecone outages

Problems with logging in, getting a white screen instead of workloadmatrix - about 1 month ago
Document recognition system delays - about 1 month ago
Posting rules for Exact administrations not visible - 3 months ago
Multivers/Boekhoudgemak - Posting issue Basecone doesn't apply postingline properly - 4 months ago
Errors when trying to post to Multivers and Boekhoudgemak - 4 months ago

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