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All indexing delays are now eliminated. Requests sent to the Profile API are processed in real time:
• Targeting is performed on up-to-date data.
• The profile view is up to date.
• Trigger automations are sent on time.
Since 12:45 GMT+1 we have been experiencing delays in processing requests from the Profile API. The delay is currently 1 hour 40 minutes, and the system is gradually catching up.
This delay impacts the updating of profile attributes and events:
• Targeting may be performed on data that is older than anticipated.
• The profile view will not be up to date.
• Trigger automations will be sent later than expected.
Attributes and events from the SDK are not affected.
We are monitoring the issue and expect a resolution by 17:40 GMT+1, we will keep you informed of the situation every 30 minutes.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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