Major
February 23, 2026
February 2026: Outage - Reports down within the Portal
Detected
Feb 23, 2026 11:16 AM EST
·
Resolved
Feb 25, 2026 4:19 AM EST
·
Duration
1 day
Bazaarvoice experienced a major outage affecting the Reports section within their Portal, preventing users from accessing reporting functionality for 41 hours. The incident caused scheduled reports to be paused during the outage period, and a small subset of on-demand reports experienced processing delays. The engineering team implemented a fix and verified full service restoration, with all paused scheduled reports subsequently generated and delivered.