Outage in BetterCloud

Spend Optimization (fka: Track) Outage

Resolved Major
March 25, 2025 - Started 2 months ago - Lasted 39 minutes
Official incident page

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Outage Details

We are currently investigating an issue preventing customers from logging into Spend Optimization (fka: Track). Affected customers may experience a white screen while logging into the Spend Optimization side of the platform. We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 03/25/2025 02:21PM

We have monitored our services for stability and are confident this issue is resolved. We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com

MONITORING 2 months ago - at 03/25/2025 01:50PM

We have identified and fixed the issue affecting Spend Optimization (fka: Track), and are monitoring for stability.

We apologize for any inconvenience this issue may have caused. If you have any questions, please contact our Support Team at support@bettercloud.com.

INVESTIGATING 2 months ago - at 03/25/2025 01:45PM

We are currently investigating an issue preventing customers from logging into Spend Optimization (fka: Track). Affected customers may experience a white screen while logging into the Spend Optimization side of the platform.

We are working to resolve this issue as soon as possible and will provide updates here as we work towards a resolution. If you have any questions, feel free to reach out our Support Team by emailing support@bettercloud.com.

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