Outage in BigCommerce
Customer creation delay
Resolved Major
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Outage Details
Components affected
BigCommerce Control PanelLatest Updates ( sorted recent to last )
The issue causing customer account creation delay is resolved. BigCommerce engineers implemented a fix at approximately 17:40 UTC and as of 19:20 UTC all systems are operational.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
BigCommerce engineers are currently investigating reports of delays creating new customers and searching for newly-created customers in the control panel. We will provide further updates as they become available.
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