Outage in BigCommerce

Availability issues in Australian region

Resolved Major
September 09, 2024 - Started 19 days ago - Lasted about 1 hour
Official incident page

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Outage Details

BigCommerce engineers are investigating an issue affecting the availability of stores in the Australian region.
Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 09/09/2024 06:56AM

This incident has been resolved.

MONITORING 19 days ago - at 09/09/2024 06:03AM

The API is now serving requests correctly in this region.

IDENTIFIED 19 days ago - at 09/09/2024 05:58AM

API error rates have been observed to still be elevated in this region and the engineering team is working to mitigate the issue.

MONITORING 19 days ago - at 09/09/2024 05:43AM

The issue has been mitigated and stores in this region are now operating correctly.

INVESTIGATING 19 days ago - at 09/09/2024 05:40AM

BigCommerce engineers are investigating an issue affecting the availability of stores in the Australian region.

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