Outage in BigCommerce

Help Center Unavailable

Resolved Major
October 25, 2024 - Started about 1 year ago - Lasted 21 minutes
Official incident page

Incident Report

BigCommerce engineers are investigating technical issues with support.bigcommerce.com. BigCommerce support can be contacted at the following numbers: USA & Canada: 1-888-699-8911 Australia: 1800-821-758 New Zealand: 0800-001046 United Kingdom: 0808-189-1224 Indonesia: 803-015-203-9781 Malaysia: 1-800-81-3018 Singapore: 800 852 3064 India: 000 800 100 4447 China: 400 120 9276 Hong Kong: 800 906 535 Philippines: 1800 1 322 0070 South Korea: 080-808-0985 Japan: 0120-692-386 All other countries: +1 512-758-7588
Components affected
BigCommerce Support Call Center

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 10/25/2024 10:31PM

This incident has been resolved.

INVESTIGATING about 1 year ago - at 10/25/2024 10:11PM

BigCommerce engineers are investigating technical issues with support.bigcommerce.com. BigCommerce support can be contacted at the following numbers:

USA & Canada: 1-888-699-8911
Australia: 1800-821-758
New Zealand: 0800-001046
United Kingdom: 0808-189-1224
Indonesia: 803-015-203-9781
Malaysia: 1-800-81-3018
Singapore: 800 852 3064
India: 000 800 100 4447
China: 400 120 9276
Hong Kong: 800 906 535
Philippines: 1800 1 322 0070
South Korea: 080-808-0985
Japan: 0120-692-386
All other countries: +1 512-758-7588

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