Outage in BigCommerce

Delayed Processing of Webhooks

Resolved Minor
December 04, 2024 - Started 11 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing the issue with the delivery of webhooks to a specific application. This includes the ability to deliver webhooks on time. The engineers at BigCommerce are actively monitoring the situation and will provide updates as they become available.
Components affected
BigCommerce API

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/04/2024 01:26PM

This incident has been resolved.

MONITORING 11 months ago - at 12/04/2024 01:00PM

The issue has been resolved and we are monitoring the results.

IDENTIFIED 11 months ago - at 12/04/2024 12:22PM

The issue was identified and the engineers at BigCommerce are actively working on resolving it.

INVESTIGATING 11 months ago - at 12/04/2024 12:19PM

We are currently experiencing the issue with the delivery of webhooks to a specific application.
This includes the ability to deliver webhooks on time.
The engineers at BigCommerce are actively monitoring the situation and will provide updates as they become available.

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