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Outage in BigCommerce

Intermittent Availability Issues

Resolved Minor
November 11, 2025 - Started 2 months ago - Lasted 34 minutes
Official incident page

Incident Report

Commerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/11/2025 07:28PM

Commerce engineers were alerted to an increase in error rates for a subset of stores starting at 18:49 UTC. Action was taken and error rates returned to normal at 19:05 UTC. All systems are fully operational.

MONITORING 2 months ago - at 11/11/2025 07:08PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 months ago - at 11/11/2025 06:59PM

Commerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

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