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Outage in BigCommerce

Issues with B2B Edition

Resolved Minor
July 06, 2026 - Started 12 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

BigCommerce's B2B Edition experienced a minor disruption lasting approximately 8 minutes (17:41–17:49 UTC), though the overall incident spanned 4.5 hours. Engineers were alerted and investigated the issue, which resolved on its own before a root cause was identified. The incident was officially closed with a root cause investigation still ongoing.

Commerce engineers were alerted to an issue with B2B Edition from 17:41 to 17:49 UTC. Commerce engineers are investigating the root cause but for now the issue has been resolved.

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 07/06/2026 10:31PM

This incident has been resolved.

INVESTIGATING 12 days ago - at 07/06/2026 06:01PM

Commerce engineers were alerted to an issue with B2B Edition from 17:41 to 17:49 UTC. Commerce engineers are investigating the root cause but for now the issue has been resolved.

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