Outage in BigCommerce
Intermittent Availability Issues
Resolved MinorIncident Report
Summary AI Generated
**BigCommerce experienced intermittent errors in PageBuilder and other control panel areas for approximately 2.9 hours.** Storefronts and checkout were unaffected throughout the incident. Engineers identified and resolved the root cause, closing the incident at 6:09 PM CT.
Commerce Engineers are currently investigating an issue causing intermittent errors in PageBuilder and some other aspects of the control panel. Storefronts and the checkout experience are not affected.
Components affected
BigCommerce Control PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/21/2026 11:09PM
Commerce Engineers identified and fixed the root cause of the intermittent errors affecting the control panel. This incident has been resolved.
INVESTIGATING
2 days ago - at 07/21/2026 08:20PM
Commerce Engineers are currently investigating an issue causing intermittent errors in PageBuilder and some other aspects of the control panel. Storefronts and the checkout experience are not affected.
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