Outage in BigCommerce
Paypal payment gateway reenabling itself on some checkouts
Resolved MinorIncident Report
Summary AI Generated
A bug caused PayPal payment gateways to re-enable themselves on some store checkouts without merchant intent, affecting the Payments component. Engineers identified the issue and implemented a fix. The incident lasted approximately 4.6 hours before being fully resolved.
Commerce Engineers have identified an issue with Paypal payment gateways reenabling themselves on some stores checkouts, and are actively working on a fix.
Components affected
BigCommerce PaymentsTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 07/16/2026 09:56PM
This incident has been resolved.
IDENTIFIED
1 day ago - at 07/16/2026 05:26PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
1 day ago - at 07/16/2026 05:25PM
Commerce Engineers have identified an issue with Paypal payment gateways reenabling themselves on some stores checkouts, and are actively working on a fix.
Latest BigCommerce outages
Payment issues with Cybersource V2 provider - 2 days ago
Availability Issues - 7 days ago
Issue impacting checkout on a subset of stores - 8 days ago
Issues with B2B Edition - 12 days ago
Issue with B2B Edition - 12 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
