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BigCommerce engineers observed an availability issue with a subset of store checkouts at approximately 11:35 AM UTC, which caused some checkout requests to fail. The issue was resolved at 3:55 PM UTC and all services are fully operational.
BigCommerce engineers have implemented a fix and are monitoring the results. We will continue to provide updates as they come through.
BigCommerce engineers have identified the issue and are implementing a fix. We will continue to provide updates as they come through.
BigCommerce engineers are investigating an issue involving checkouts using GraphQL Storefront API, including Catalyst. We will continue to provide updates as events warrant.
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