Outage in BigCommerce

Slow response times on some pages in the control panel

Resolved Minor
March 05, 2025 - Started 29 days ago - Lasted 11 minutes
Official incident page

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Outage Details

BigCommerce Engineers have identified an issue with slow response times on some pages (orders, products) in the control panel.
Components affected
BigCommerce Control Panel
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/05/2025 10:26PM

This incident has been resolved.

MONITORING 29 days ago - at 03/05/2025 10:22PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 29 days ago - at 03/05/2025 10:17PM

BigCommerce Engineers have identified an issue with slow response times on some pages (orders, products) in the control panel.

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