Outage in BigCommerce
Data processing delay in Analytics report
Resolved MinorIncident Report
Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 01/31/2026 04:44PM
This incident has been resolved.
MONITORING
11 days ago - at 01/31/2026 03:27PM
A fix has been implemented and we are monitoring the results. We expect analytics data to be processed and caught up over the next 2 hours.
IDENTIFIED
11 days ago - at 01/31/2026 03:20PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
11 days ago - at 01/31/2026 03:09PM
Commerce Engineers are investigating an issue where analytics data is delayed in the Control Panel Analytics Reports for a subset of stores.
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