Outage in BigCommerce
Single Sign-On (Microsoft) login issue for subset of stores
Resolved MajorIncident Report
Summary AI Generated
A subset of BigCommerce stores experienced issues logging into the Control Panel via Microsoft Azure AD Single Sign-On. The incident lasted approximately 33 minutes before the root cause was identified and a fix was implemented. The issue has since been fully resolved.
We are currently investigating an issue with Single Sign-On (SSO) login through Microsoft Azure AD. We will post an update when we have more information available.
Components affected
BigCommerce Control PanelTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 08/25/2026 07:25AM
This incident has been resolved.
IDENTIFIED
4 days ago - at 08/25/2026 07:23AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 08/25/2026 06:56AM
We are currently investigating an issue with Single Sign-On (SSO) login through Microsoft Azure AD. We will post an update when we have more information available.
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