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Outage in BIM Track

Backend Service Unavailable

Resolved Minor
January 17, 2019 - Started over 7 years ago
Official incident page

Incident Report

This outage was a false alert. Due to infrastructure change, part of the availability test was monitoring a non-existing service. The issue was resolved by removing the erroneous availability test step. The issue began at 10:30 EST on Jan. 17th and was resolved by 11:30 EST.

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RESOLVED over 7 years ago - at 01/17/2019 04:57PM

This outage was a false alert. Due to infrastructure change, part of the availability test was monitoring a non-existing service. The issue was resolved by removing the erroneous availability test step. The issue began at 10:30 EST on Jan. 17th and was resolved by 11:30 EST.

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