Bitdefender GravityZone Outage History

Bitdefender GravityZone experienced a licensing server issue that prevented users from creating companies with Trial or Monthly License Trial subscriptions. The licensing component was affected for 59 minutes, causing errors during the company creation process. The issue was resolved and all licensing flows returned to normal operation.

Bitdefender GravityZone experienced a licensing system issue that caused new license key validations to fail with "Server Unavailable" errors for 1.9 hours. Existing licenses and endpoint protection services remained unaffected during the incident. The team identified the root cause, implemented a fix, and fully resolved the licensing flow issue.

Bitdefender GravityZone experienced communication delays between the cloud console and managed endpoints for 1.5 hours. Customers observed endpoints incorrectly appearing offline in the console and delays in policy changes and task assignments, despite endpoints actually being online. The issue was resolved after implementing a fix and monitoring for stability.

Bitdefender GravityZone experienced a major communication issue between the cloud platform and managed endpoints for 6.4 hours, causing endpoints to appear offline in the console despite being online, delays in policy changes and task assignments, and degraded management console access. The service was restored after the underlying communication problems were identified and corrected, with endpoint protection remaining functional throughout the incident.