Outage in Bitso

Trades degraded performance (xrp_mxn)

Resolved Minor
June 05, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues regarding trades. Our engineering team is already investigating the case. We apologize for the inconvenience. -------------------------------------- Estamos experimentando inconvenientes con trades. Nuestro equipo de ingeniería está investigando la causa. Lamentamos los inconvenientes.
Components affected
Bitso Trading Engine 🚀
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 06/05/2024 04:06PM

The incident affecting XRP/MXN book has been resolved

--------------------------------------

El inconveniente afectando el libro XRP/MXN ha sido resuelto

MONITORING over 1 year ago - at 06/05/2024 03:24PM

It's been identified that only XRP/MXN book was impacted. A fix has been implemented and we are monitoring the performance.

--------------------------------------

Se identificó que el inconveniente se encontraba en el libro XRP/MXN. Se ha implementado una solución y estamos monitoreando la performance.

INVESTIGATING over 1 year ago - at 06/05/2024 03:09PM

We are currently experiencing issues regarding trades. Our engineering team is already investigating the case.
We apologize for the inconvenience.

--------------------------------------

Estamos experimentando inconvenientes con trades. Nuestro equipo de ingeniería está investigando la causa.
Lamentamos los inconvenientes.

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