Outage in Bitso

Web and mobile apps outage / Card transactions not being processed at the moment

Resolved Major
August 08, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Our mobile and web apps are currently facing issues with login or performing some actions. We are actively working to resolve this situation at the earliest we apologize for the inconvenience. We apologize for the inconvenience. ----------------------- Nuestras apps mobiles y web estan mostrando problemas para iniciar sesión o para realizar algunas acciones. Nos encontramos trabajando para resolver esta situación a la brevedad posible. Disculpa los inconvenientes.
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/08/2024 06:38PM

This incident has been resolved.

MONITORING 5 months ago - at 08/08/2024 06:15PM

A fix has been implemented, we are monitoring the results.
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Se ha implementado una solución, estamos monitoreando los resultados.
-----------------------
Uma solução foi implementada, e estamos monitorando os resultados

IDENTIFIED 5 months ago - at 08/08/2024 04:43PM

The issue has been identified and a fix is being implemented.
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Identificamos el problema estamos implementando una solución.
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O problema foi identificado e uma solução está sendo implementada.

INVESTIGATING 5 months ago - at 08/08/2024 04:30PM

We continue working to resolve this incident.
Apologies for the inconvenience.
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Seguimos trabajando para resolver este incidente.
Disculpa las molestias.
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Continuamos trabalhando para resolver este incidente.
Pedimos desculpas pelo inconveniente

INVESTIGATING 5 months ago - at 08/08/2024 04:25PM

Our mobile and web apps are currently facing issues with login or performing some actions. We are actively working to resolve this situation at the earliest we apologize for the inconvenience.

We apologize for the inconvenience.

-----------------------

Nuestras apps mobiles y web estan mostrando problemas para iniciar sesión o para realizar algunas acciones. Nos encontramos trabajando para resolver esta situación a la brevedad posible.

Disculpa los inconvenientes.

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