Outage in Bitso

PIX degraded performance

Resolved Minor
December 28, 2024 - Started 7 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Bitso is currently experiencing an incident that is causing delays in processing BRL (PIX) deposits and withdrawals. Our team is working hard to resolve this issue and resume normal operations as soon as possible. We thank you for your patience and understanding. ----------------------------------------------------------- No momento, a Bitso está passando por um incidente que está causando atrasos no processamento dos depósitos e saques de BRL (PIX). Nossa equipe está trabalhando intensamente para resolver essa questão e retomar as operações normais o mais rápido possível. Agradecemos pela paciência e compreensão.
Components affected
Bitso PIX
Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 12/28/2024 06:20PM

This incident has been resolved.

-----------------------------------------------------------

Este incidente foi resolvido.

MONITORING 7 days ago - at 12/28/2024 05:46PM

Both BRL deposits and withdrawals are flowing as expected now. We are still monitoring the performance.

-----------------------------------------------------------

Depósitos e saques de BRL estão fluindo conforme o esperado. Ainda estamos monitorando o desempenho.

INVESTIGATING 7 days ago - at 12/28/2024 04:47PM

Bitso is currently experiencing an incident that is causing delays in processing BRL (PIX) deposits and withdrawals. Our team is working hard to resolve this issue and resume normal operations as soon as possible.

We thank you for your patience and understanding.

-----------------------------------------------------------

No momento, a Bitso está passando por um incidente que está causando atrasos no processamento dos depósitos e saques de BRL (PIX). Nossa equipe está trabalhando intensamente para resolver essa questão e retomar as operações normais o mais rápido possível.

Agradecemos pela paciência e compreensão.

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