Outage in Blackbaud

Active Issue Alert – Raiser's Edge NXT - #000342404

Resolved Minor
March 31, 2022 - Started about 3 years ago - Lasted 21 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Email Marketing
Latest Updates ( sorted recent to last )
IDENTIFIED about 3 years ago - at 03/31/2022 04:18PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers have successfully diagnosed the issue and have all the appropriate engineers working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 3 years ago - at 03/31/2022 04:00PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 03/31/2022 03:59PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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