Outage in Blackbaud

Active Issue Alert –Education Edge, Faculty Access for the Web, Financial Edge - #000369227

Resolved Minor
June 27, 2022 - Started about 2 years ago - Lasted 40 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge Blackbaud Faculty Access for the Web Blackbaud Education Edge
Latest Updates ( sorted recent to last )
INVESTIGATING about 2 years ago - at 06/27/2022 09:37PM

We have identified an issue impacting some of our customers with WebPortal, Netclassroom, and FAWEB causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 2 years ago - at 06/27/2022 09:28PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 2 years ago - at 06/27/2022 08:58PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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