Outage in Blackbaud

Active Issue Alert – YourCause® CSRconnect® - 000536512

Resolved Minor
June 26, 2024 - Started 5 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud CSRconnect
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/26/2024 03:00PM

An issue impacting some of our customers causing intermittent slowness, errors or other service issues is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

IDENTIFIED 5 months ago - at 06/26/2024 02:31PM

We have identified an issue impacting a subset of our customers causing slowness and intermittent 503 errors. Our engineers have identified a fix and are working to implement it now. Please continue to reference this page for updates.

INVESTIGATING 5 months ago - at 06/26/2024 01:40PM

We have identified an issue impacting a subset of our customers causing slowness and intermittent 503 errors. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING 5 months ago - at 06/26/2024 01:31PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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