Active Issue Alert – Blackbaud Raiser's Edge NXT - 000551190

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

We have identified the cause of the issue with transactions not downloading and are in the process of deploying a fix. We expect transactions impacted by this issue to download once the fix is deployed. Please continue to reference this page for updates.

Users may receive one or more notification emails for gifts made on donation forms, but the gifts do not appear yet in Gift Management. Please note that the donations are successful for the end user, the issue only occurs when adding the gifts to Gift Management. Our engineers are working to resolve this issue as quickly as possible for you. Please continue to reference this page for updates.

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.