Outage in Blackbaud

Active Issue Alert – Raiser's Edge NXT - #000553024

Resolved Minor
September 12, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Constituent API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/12/2024 09:38PM

An issue impacting some of our customers causing intermittent slowness or loading of Action Tiles on RENXT Constituent Records is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 3 months ago - at 09/12/2024 08:59PM

We have identified an issue impacting some of our customers causing intermittent slowness or loading of Action Tiles on RENXT Constituent Records Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates

INVESTIGATING 3 months ago - at 09/12/2024 08:47PM

We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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