Outage in Blackbaud

Active Issue Alert – Guided Funrdraising - 000561728

Resolved Major
October 22, 2024 - Started about 1 month ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Guided Fundraising
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/22/2024 08:25PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 1 month ago - at 10/22/2024 07:54PM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.

INVESTIGATING about 1 month ago - at 10/22/2024 07:25PM

We are continuing to investigate this issue. We have identified an issue impacting our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 1 month ago - at 10/22/2024 07:08PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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