Outage in Blackbaud
Payment Services - 000621500
Resolved MinorIncident Report
We are currently investigating this issue.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 07/21/2025 02:38PM
This incident has been resolved.
INVESTIGATING
3 months ago - at 07/21/2025 02:36PM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 07/21/2025 01:51PM
Experian vendor has rolled back their changes and service has been restored. We will continue to monitor for the next 30 minutes.
INVESTIGATING
3 months ago - at 07/21/2025 01:37PM
Engineers currently working with Vendor, to resolve the issue
INVESTIGATING
3 months ago - at 07/21/2025 01:14PM
Our engineers have identified an issue that preventing processing or storing direct debit transactions in the UK. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
3 months ago - at 07/21/2025 12:54PM
We are currently investigating this issue.
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