Outage in Blackbaud

Active Issue Alert – Grantmaking- 000629332

Resolved Minor
August 22, 2025 - Started about 3 hours ago - Lasted 35 minutes
Official incident page

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Outage Details

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Grantmaking
Latest Updates ( sorted recent to last )
RESOLVED about 2 hours ago - at 08/22/2025 01:55PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING about 3 hours ago - at 08/22/2025 01:31PM

A subset of users are receiving the message "An unexpected error has occurred" when logging into the Applicant portal. Users may also experience errors accessing applicant forms. Our engineers are diagnosing the event and are working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

INVESTIGATING about 3 hours ago - at 08/22/2025 01:23PM

We are continuing to investigate this issue.

INVESTIGATING about 3 hours ago - at 08/22/2025 01:21PM

We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.

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