Active Issue Alert – Blackbaud Grantmaking - #000635723

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

We have identified an issue impacting a subset of Blackbaud Grantmaking customers. User may see errors when accessing functions related to GrantsConnect, for example, forms, emails, programs (all accessed via the Applications menu). The Application Submission is not affected. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.

We have identified an issue impacting a subset of Blackbaud Grantmaking customers. Users may receive the error "There was an error updating the form" or similar when attempting to copy, save or updates forms within the application. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates.

Finrea, the outsourced support site for BBGM under BBP, has reported that customers are currently experiencing issues where they are unable to copy, save, or update forms within BBGM. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates

Finrea, the outsourced support site for BBGM under BBP, has reported that customers are currently experiencing issues where they are unable to copy, save, or update forms within BBGM

We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.