Outage in Blackbaud
Active Issue Alert – Multiple Products Affected - #000633959
Minor
September 19, 2025 - Started about 3 hours ago
Official incident page
Official incident page
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Outage Details
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the vendor to restore functionality for customers to resume their use of these services. We will update customers about the availability of these services via our status page messaging.
Latest Updates ( sorted recent to last )
INVESTIGATING
about 3 hours ago - at 09/19/2025 06:36PM
DeceasedRecordFinder™ and AddressFinder™ functionality within Blackbaud solutions is currently unavailable due to a network issue with the vendor who enables these services. We are working with the vendor to restore functionality for customers to resume their use of these services. We will update customers about the availability of these services via our status page messaging.
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