Outage in Blackbaud

Active Issue Alert – Blackbaud Tuition Management - #000643680

Resolved Minor
November 04, 2025 - Started about 21 hours ago - Lasted about 5 hours
Official incident page

Incident Report

We have identified an issue impacting a small subset of automatic credit card payments from 11/1 within Tuition Management. Our team is actively investigating the cause and working to resolve this as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Tuition Management

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Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 11/04/2025 08:36PM

This incident has been resolved.

INVESTIGATING about 21 hours ago - at 11/04/2025 03:33PM

We have identified an issue impacting a small subset of automatic credit card payments from 11/1 within Tuition Management. Our team is actively investigating the cause and working to resolve this as quickly as possible. Please continue to reference this page for updates.

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