Outage in Blackbaud

Active Issue Alert – Tuition Management - 000645077

Resolved Minor
November 11, 2025 - Started 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

We have identified an issue impacting a small subset of automatic credit card payments from 11/10 within Tuition Management. Our team is actively investigating the cause and working to resolve this as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Tuition Management

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 11/11/2025 06:47PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 2 months ago - at 11/11/2025 03:36PM

We have identified an issue impacting a small subset of automatic credit card payments from 11/10 within Tuition Management. Our team is actively investigating the cause and working to resolve this as quickly as possible. Please continue to reference this page for updates.

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