Outage in Blackbaud

Active Issue Alert – Multiple Products - 000645190

Resolved Minor
November 12, 2025 - Started 17 days ago - Lasted about 2 hours
Official incident page

Incident Report

This is BBID/or signing into Blackbaud.com. So far we've got reports for RENXT, BBCRM and BBGM customers experiencing issues.
Components affected
Blackbaud CRM Blackbaud Raiser's Edge Blackbaud Grantmaking

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 11/12/2025 12:25PM

This incident has been resolved.

MONITORING 16 days ago - at 11/12/2025 10:24AM

We are continuing to monitor for any further issues.

MONITORING 16 days ago - at 11/12/2025 10:24AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 17 days ago - at 11/12/2025 09:58AM

This is BBID/or signing into Blackbaud.com. So far we've got reports for RENXT, BBCRM and BBGM customers experiencing issues.

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