Outage in Blackbaud
Active Issue Alert – Blackbaud Education Management Solutions - #000675802
Resolved MajorIncident Report
Summary AI Generated
Blackbaud Education Management Solutions experienced a major incident where customers encountered 403 Forbidden errors when attempting to log in to multiple systems including the Student Information System, Learning Management System, Enrollment Management System, School Website System, Billing Management, and School API. The login authentication issue affected core functionality across all these educational platforms for 1.2 hours before engineers successfully restored all services.
We have identified an issue impacting some of our customers causing 403 Forbidden errors when attempting to log in to the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud School Website System Blackbaud Enrollment Management System Blackbaud Learning Management System Blackbaud Student Information System Blackbaud Core Functionality Blackbaud School API Blackbaud Billing Management (EAP)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/27/2026 01:50PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
17 days ago - at 05/27/2026 12:46PM
We have identified an issue impacting some of our customers causing 403 Forbidden errors when attempting to log in to the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
INVESTIGATING
17 days ago - at 05/27/2026 12:41PM
We have identified an issue impacting some of our customers causing 403 Forbidden errors when attempting to log in to the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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