Outage in Blackbaud
Active Issue Alert – Blackbaud Financial Edge NXT® - Financial Edge NXT - 000676082
Resolved MinorIncident Report
Summary AI Generated
Blackbaud Financial Edge NXT experienced an issue where expense management emails were being sent to incorrect users, causing confusion and frustration for affected customers. The problem impacted a subset of customers who received invalid expense management notification emails. Engineers identified and resolved the issue after 5.1 hours, with the fix taking approximately 2 hours to deploy.
FE NXT expense management emails are being sent to the incorrect users. We have identified an issue impacting some of our customers Causing confusion and frustration for the customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge NXTTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/28/2026 07:09PM
This incident has been resolved.
INVESTIGATING
4 days ago - at 05/28/2026 03:19PM
Our engineers have identified the issue and are working on a fix, which we expect may take up to 2 hours to deploy. Please continue to reference this page for updates.
INVESTIGATING
4 days ago - at 05/28/2026 02:13PM
A subset of customers is receiving Expense management notifications emails that are not valid
INVESTIGATING
4 days ago - at 05/28/2026 02:08PM
FE NXT expense management emails are being sent to the incorrect users. We have identified an issue impacting some of our customers Causing confusion and frustration for the customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Latest Blackbaud outages
Active Issue Alert – Blackbaud Financial Aid Management™ - #000676572 - about 1 hour ago
Active Issue Alert – RE NXT - 000676526 - about 4 hours ago
Active Issue Alert –Blackbaud CRM - 000676293 - 3 days ago
Active Issue Alert – Raiser's Edge NXT® - #000675899 - 5 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
