Outage in Blackbaud
Active Issue Alert – Blackbaud Raiser's Edge NXT® - #000676098
Resolved MinorIncident Report
Summary AI Generated
Blackbaud Raiser's Edge NXT experienced an issue where some users received a "Can't approve batch" error when attempting to approve web view batches. The problem affected the batch approval functionality within the Raiser's Edge NXT platform. Engineers diagnosed and resolved the issue within 1.1 hours, restoring normal service operations.
We have identified an issue impacting some of our customers causing users to receive an error when attempting to approve web view batches: "Can't approve batch". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXTTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 05/28/2026 03:56PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
IDENTIFIED
4 days ago - at 05/28/2026 03:05PM
Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
INVESTIGATING
4 days ago - at 05/28/2026 02:55PM
We have identified an issue impacting some of our customers causing users to receive an error when attempting to approve web view batches: "Can't approve batch". Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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