Outage in Blackbaud
Active Issue Alert – Raiser's Edge NXT - 000677520
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Raiser's Edge NXT service experienced login and functionality errors that prevented some customers from accessing or using features within the platform. The incident lasted 5.1 hours, during which engineers diagnosed the issue and implemented a fix. The service has been fully restored and the incident is resolved.
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Raiser's Edge NXTTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 06/05/2026 06:31AM
This incident has been resolved.
IDENTIFIED
8 days ago - at 06/05/2026 04:28AM
We are continuing to work on a fix for this issue.
IDENTIFIED
8 days ago - at 06/05/2026 04:21AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 days ago - at 06/05/2026 01:26AM
We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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