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Outage in Blackbaud

Active Issue Alert – SKY API - #000689175

Resolved Minor
August 20, 2026 - Started 3 days ago - Lasted 10 minutes
Official incident page

Incident Report

Summary AI Generated

Blackbaud's SKY API Developer Portal experienced a brief 10-minute outage affecting the API and Endpoint References pages and the SKY API Console, preventing developers from exploring operations or testing calls. Only the documentation and portal tooling were impacted; the underlying APIs remained fully functional. Engineers investigated and restored full service within 10 minutes.

Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted. Our engineers are actively investigating the issue and working to restore full functionality as quickly as possible. Please continue to check this page for updates.
Components affected
Blackbaud Constituent API

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Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 08/20/2026 03:23PM

An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

INVESTIGATING 3 days ago - at 08/20/2026 03:15PM

Developers are unable to use the SKY API Developer Portal's API and Endpoint References pages to explore Operations or us the SKY API Console to try out operations. The APIs are not impacted--only the documentation is impacted.
Our engineers are actively investigating the issue and working to restore full functionality as quickly as possible. Please continue to check this page for updates.

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