Outage in Blackbaud
Active Issue Alert – Luminate Online - #000692384
Resolved MinorIncident Report
Summary AI Generated
Blackbaud's Luminate Online experienced a minor incident lasting 31 minutes in which some pages were intermittent or inaccessible due to an identified issue. Engineers diagnosed the root cause and worked to restore affected sites. The incident was fully resolved approximately 31 minutes after it was first detected.
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
Components affected
Blackbaud Luminate OnlineTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 09/10/2026 02:29PM
This incident has been resolved.
IDENTIFIED
10 days ago - at 09/10/2026 02:22PM
Our engineers have identified an issue causing some pages to be inaccessible. The root cause has been identified, and work is underway to restore affected sites as quickly as possible. Please continue to monitor this page for updates.
INVESTIGATING
10 days ago - at 09/10/2026 02:03PM
We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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