Outage in Blackbaud
Active Issue Alert – Financial Edge NXT - 000693538
Resolved MinorIncident Report
Summary AI Generated
A minor incident affecting Financial Edge NXT prevented a subset of customers from viewing Receivables records. The issue lasted approximately 36 minutes on September 17, 2026, before engineers resolved it and restored full service.
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Components affected
Blackbaud Financial Edge NXTTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 7 hours ago - at 09/17/2026 03:06PM
An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.
INVESTIGATING
about 7 hours ago - at 09/17/2026 02:35PM
We have identified an issue impacting a subset of customers who are unable to view Receivables records. Our engineers are investigating the issue and working to resolve it as quickly as possible for you. Please continue to reference this page for updates.
INVESTIGATING
about 7 hours ago - at 09/17/2026 02:31PM
We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates.
Latest Blackbaud outages
Active Issue Alert – Blackbaud.com - #000693572 - about 6 hours ago
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Active Issue Alert - Payment Services - #000692576 - 7 days ago
Active Issue Alert – Payment Services - #000692450 - 7 days ago
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