Outage in BlackLine
All Sandbox: Customer excel import and matching imports incident - FCM
Resolved Minor
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Outage Details
Customers may be experiencing an issue where excel imports and matching imports are not working as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
Components affected
BlackLine SB US2 BlackLine SB EU1 BlackLine SB NA3 BlackLine SB EU3 BlackLine SB AP1Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/09/2025 04:10AM
BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.
IDENTIFIED
3 months ago - at 02/09/2025 03:43AM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 02/09/2025 03:20AM
We are continuing to work on a fix for this issue om SB US2. SB EU1 is now operational.
IDENTIFIED
3 months ago - at 02/09/2025 03:17AM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 02/09/2025 01:00AM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 02/08/2025 11:22PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 02/08/2025 06:33PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 02/08/2025 03:29PM
We are continuing to work on a fix for this issue.
IDENTIFIED
3 months ago - at 02/08/2025 03:09PM
Customers may be experiencing an issue where excel imports and matching imports are not working as expected. BlackLine teams have identified the cause and are working to deploy a fix for the issue.
IDENTIFIED
3 months ago - at 02/08/2025 01:45PM
Customers may be experiencing an issue where excel imports and matching imports are not working as expected. BlackLine teams have identified the cause and are developing a fix for the issue.
INVESTIGATING
3 months ago - at 02/08/2025 12:26PM
Customers may be experiencing an issue where excel imports and matching imports are not working as expected. BlackLine teams are investigating the issue. We will provide regular updates on this page until the issue is resolved.
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