Outage in BlackLine

EU1 and EU3 Sandbox environments - Account Analysis rules not working as expected - FCM

Resolved Minor
February 15, 2025 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers may be experiencing an issue with Account Analysis rules not working as expected in the EU1 and EU3 Sandbox environments. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until it is resolved.
Components affected
BlackLine SB EU3 BlackLine SB EU1
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/15/2025 11:23AM

BlackLine has confirmed that the service is fully operational and we apologize for any inconvenience this issue may have caused.

IDENTIFIED 3 months ago - at 02/15/2025 11:22AM

Customers may be experiencing an issue with Account Analysis rules not working as expected in the EU1 and EU3 Sandbox environments. BlackLine teams have identified the cause and are working to deploy a fix for the issue.

INVESTIGATING 3 months ago - at 02/15/2025 10:30AM

Customers may be experiencing an issue with Account Analysis rules not working as expected in the EU1 and EU3 Sandbox environments. BlackLine teams are continuing to investigate the issue. We will provide regular updates on this page until it is resolved.

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